Why Business People Speak Like Idiots: A Bullfighter's Guide
Brian Fugere, Chelsea Hardaway and Jon Warshawsky
Description and Reviews
From The Publisher:
If you think you smell something at work, there's probably good reason -- "bull" has become the official language of business. Every day, we get bombarded by an endless stream of filtered, antiseptic, jargon-filled corporate speak, all of which makes it harder to get heard, harder to be authentic, and definitely harder to have fun.
But it doesn't have to be that way. The team that brought you the Clio Award-winning Bullfighter software is back with an entertaining, bare-knuckled guide to talking straight--for those who want to climb the corporate ladder, but refuse to check their personality at the door.
Why Business People Speak Like Idiots exposes four traps that transform us from funny, honest and engaging weekend people into boring business stiffs:
The Obscurity Trap: "After extensive analysis of the economic factors facing our industry, we have concluded that a restructuring is essential to maintaining competitive position. A task force has been assembled..." These are the empty calories of business communication. And, unfortunately, they're the rule. The Obscurity Trap catches idiots desperate to sound smart or prove their purpose, and lures them with message-killers like jargon, long-windedness, acronyms, and evasiveness.
This is your wake-up call. Personality, humanity and candor are being sucked out of the workplace. Let the wonks send their empty messages. Yours are going to connect.
Fast Company magazine named Why Business People Speak Like Idiots one of the ideas and trends that will change how we work and live in 2005.
So grab your cape and sharpen your sword. It's time to fight the bull!
—Tony Schwartz, bestselling coauthor of The Power of Full Engagement and president of The Energy Project
"Why Business People Speak Like Idiots...is one of the surprising ideas and trends that will change the way we work and live in 2005."
"There are two reasons why business people refuse to speak in a way the rest of us can understand: fear and peer pressure. This book cuts through both excuses and makes it far more likely that work will actually get done. If you've ever written a memo, you need this book."
—Seth Godin, bestselling author of Permission Marketing and Purple Cow
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About the Authors
Brian Fugere is a recovering jargonaholic. After authoring some of the worst jargon the consulting world has ever seen, he formally admitted his problem and entered a twelve-step program. He is currently in rehab and has been jargon-clean for the last two years. He is a partner at Deloitte Consulting and was formerly its chief marketing officer. Brian lives in Danville, California, with his wife, Gail, and their four children. Chelsea Hardaway is an authenticity nut. She can detect hogwash and spin from a country mile, and has spent her career helping companies trade in the usual corporate gibberish for more honest, human communications. She is the president of Hardaway Productions, a brand and communications consultancy that helps clients cut through the clutter. Previously, she was the global brand director at Deloitte Consulting. Chelsea lives in Half Moon Bay, California. Jon Warshawsky, a former eighth-grade spelling champion, is a manager at Deloitte Consulting and helped start the firm's e-Learning practice. In 2000, he founded Cappuccino, a newsletter covering organizational change and learning. In 2002, Mr. Warshawsky returned to his roots as a grammar curmudgeon and led the development of Bullfighter, the software that quantified idiocy in the world of business writing. He lives in San Diego.
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