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Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities


Mark Gerzon



159139919X
Retail Price: $27.95
LS Price: $19.00
You Save: $8.95 (32%)


Availability: Usually ships within 24 hours

Format: Hardcover, 256pp.
ISBN: 9781591399193
Publisher: Harvard Business School Press
Pub. Date: April 12, 2006

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Description and Reviews
From The Publisher:

A New Model of Leadership for a Divided World

As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart—with potentially disastrous consequences—and it’s the task of perceptive leaders to bring them together again.

World-renowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organizations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators—leaders who transform conflict so that everyone can move forward together.

Through absorbing examples drawn from decades of work with organizational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems.

Both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.

 
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About the Author

Mark Gerzon, hailed by the New York Times as an "expert in civil discourse," has worked as a facilitator and leadership trainer for the United Nations, the US House of Representatives, and a wide range of corporate and civic organizations around the world for more than a decade. He is the author of several books, including two bestsellers.

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Table of Contents
Acknowledgements
Forward by William Ury
Introduction: Leadership and Conflict
 
Part I: THREE FACES OF LEADERSHIP
1The Demagogue
2The Manager
3The Mediator
 
Part II: EIGHT TOOLS FOR THE LEADER AS MEDIATOR
4 Integral Vision
5Systems Thinking
6Presence
7Inquiry
8Conscious Communication
9Dialogue
10Bridging
11Innovation
 
Conclusion: Transforming Conflict Into Opportunity
Appendix: When Conflict Erupts - Guidelines in Times of Crisis


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