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Enlightened Leadership: Getting to the Heart of Change
Ed Oakley and Doug Krug


0671866753
Retail Price: $17.99
LS Price: $13.49
You Save: $4.50 (25%)


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Format: Paperback, 272pp.
ISBN: 9780671866754
Publisher: Fireside
Pub. Date: July 1994 Reprint edition

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Description and Reviews
From The Publisher:

Being able to change to keep pace with a rapidly changing world is the key to business success in the '90s. Enlightened Leadership is a practical, hands-on guide to breaking through the barriers to organizational change. Doug Krug and Ed Oakley show why most efforts at change fail -- and they provide leaders with proven methods for getting their people moving in the right direction.

The key lies in showing those who would be change agents how to capitalize on their organization's greatest asset: the under-utilized talent, expertise, and energy of its existing staff. The authors' program is based on maximizing the contributions of all employees -- by sharing information, decision-making, and planning with them -- creating a shared culture of organizational goals, strategies, and methods.

Managers and leaders at all levels -- from small business owners to corporate strategists -- can use Oakley and Krug's proven techniques, including planning, communication, and motivational tools, to support their employees in effecting the positive changes that will make the difference in achieving their organizations' bottom-line goals.


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About the Author

Ed Oakley is an internationally recognized leader in the field of change implementation with a background in management.

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Table of Contents


Chapter 1: Getting Right to the Point
  • The Challenge to Classical Change Efforts
  • A New Way of Managing Change
  • Enlightened Leadership
  • How to Get the Most Out of This Book


Chapter 2: The Dynamics of Organizational Change
  • Change Options
  • Phases of Business Development
  • The First Phase: Entrepreneurial
  • The Second Phase: Growth
  • The Third Phase: Decline or Renewal
  • Personal Growth Cycle
  • Continuous Renewal


Chapter 3: Getting to the Real Issues
  • Symptoms of the Problem
  • The Real Issue
  • The Importance of Mindset to Performance
  • Systems and Processes vs. the Human Factor
  • Dealing with Mindset -- First


Chapter 4: The Mindset Issue
  • The 80%/20% Differences
  • Attitude
  • What Keeps People From Maintaining an Effective Attitude?
  • The Development of Self-Image
  • Self-Image and Personal Performance


Chapter 5: Looking at Focus
  • We Get What We Focus On
  • The Two Sides of Attention
  • A Model for Focusing Energy
  • We Attract What We Try to Avoid
  • Problem vs. Solution Orientation


Chapter 6: Generating the Mindset Shift
  • The New Paradigm
  • Shifting Paradigms
  • Personal Paradigms
  • The Power of Shifting Focus
  • Net Forward Energy Enhancing Ratio
  • Net Forward Energy Ratio Performance Curve
  • Naming Our Model of Choices
  • Framework for Continuous Renewal


Chapter 7: Asking Versus Telling
  • Do It My Way
  • Whose Perspective Counts Anyway?
  • A Different Approach
  • The Manager-Employee Reality Gap
  • The Real Experts


Chapter 8: The Ultimate Empowerment Tool
  • Combining Forward Focus and Questions
  • What Makes Effective Questions Effective?
  • Benefits of Asking Effective Questions
  • Questions That Disempower/Empower
  • Fundamentals of Effective Questions
  • Timing Is Everything
  • A Structure for Effective Questions
  • The Most Important Element
  • Using Effective Questions


Chapter 9: Alignment Through Shared Purpose and Vision
  • What Are We Busy About?
  • High Performance Characteristics
  • Purpose
  • Vision
  • Alignment
  • The Power Behind Vision
  • Using EQs to Develop Purpose and Vision
  • Vision of a High Performance Environment


Chapter 10: Renewal in the Real World
  • Practicalities
  • Renewal in Quality
  • Renewal in Customer Service
  • Renewal in Continuous Improvement
  • Renewal in Sales
  • Renewal in Problem-Solving


Chapter 11: Leadership in the Renewing Organization
  • Renewal and Leadership
  • Leadership Past
  • Revisiting the Reality Gap
  • Leadership Today
  • Extreme Leadership Styles
  • Enlightened Leadership
  • Leadership and Power
  • Awareness -- The Critical Factor
  • Leadership in Action


Chapter 12: The Bottom Line
  • Intention -- The Critical Ingredient
  • Beyond Independence
  • The Essence of Enlightened Leadership
  • The Personal Challenge
  • A Self-Appraisal


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