Good Boss, Bad Boss: How to Be the Best ... And Learn from the Worst by Robert I. Sutton

Good Boss, Bad Boss: How to Be the Best ... And Learn from the Worst
Robert I. Sutton

Format: Paperback, 352pp.
ISBN: 9780446556071
Publisher: Business Plus
Pub. Date: March 15, 2012

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Description and Reviews
From The Publisher:

If you are a boss who wants to do great work, what can you do about?

Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges.

As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.

About the Author

Robert Sutton is Professor of Management Science and Engineering at the Stanford Engineering School.The No Asshole Rule was a New York Times bestseller and won a Quill Award as the Best Business Book of the Year in 2007.

Table of Contents


	Preface: From Assholes to Bosses	1

	I Setting the Stage	11
1	The Right Mindset	13

	II What the Best Bosses Do	45
2	Take Control	47
3	Strive to Be Wise	71
4	Stars and Rotten Apples	99
5	Link Talk and Action	127
6	Serve as a Human Shield	154
7	Don’t Shirk from the Dirty Work	181
8	Squelch Your Inner Bosshole	210

	III The Upshot	241
9	It’s All About You	243

	Your Stories and Ideas About Bosses	251

	Acknowledgements	253
	Notes	263
	Index	295

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