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Good Boss, Bad Boss: How to Be the Best ... And Learn from the Worst
Robert I. Sutton


9780446556088
Retail Price: $23.99
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Format: Hardcover, 320pp.
ISBN: 9780446556088
Publisher: Business Plus
Pub. Date: September 7, 2010

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Description and Reviews
From The Publisher:

If you are a boss who wants to do great work, what can you do about?

Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges.

As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.


 
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About the Author

Robert Sutton is Professor of Management Science and Engineering at the Stanford Engineering School.The No Asshole Rule was a New York Times bestseller and won a Quill Award as the Best Business Book of the Year in 2007.



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Table of Contents

 
Preface: From Assholes to Bosses1
 
I Setting the Stage11
1The Right Mindset13
 
II What the Best Bosses Do45
2Take Control47
3Strive to Be Wise71
4Stars and Rotten Apples99
5Link Talk and Action127
6Serve as a Human Shield154
7Donít Shirk from the Dirty Work181
8Squelch Your Inner Bosshole210
 
III The Upshot241
9Itís All About You243
 
Your Stories and Ideas About Bosses251
 
Acknowledgements253
Notes 263
Index295



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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
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