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The Silent Language of Leaders: How Body Language Can Help--or Hurt--How You Lead
Carol Kinsey Goman Ph.D.


9780470876367
Retail Price: $24.95
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Format: Hardcover, 288pp.
ISBN: 9780470876367
Publisher: Jossey-Bass
Pub. Date: April 19, 2011

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Description and Reviews
From The Publisher:

A guide for using body language to lead more effectively

Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leaders, Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age.
  • Draws on compelling psychological and neuroscience research to show leaders how to adjust their body language for maximum effect.
  • Stands out as the only book to address specifically how leaders can use body language to increase their effectiveness
  • Goman, a respected management coach, is widely considered as the expert in body language issues in the workplace
The Silent Language of Leaders will show readers how to take advantage of the most underused skills in the leadership toolkit—nonverbal skills—to improve their credibility and stay ahead of the curve.

Aspiring and seasoned leaders have been trained to excel at communicating verbally. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures, such as the way they sit in a business meeting, or stand at the podium at a speaking engagement, or the amount of eye contact they give in a one-on-one meeting.

In The Silent Language of Leaders, leadership and communications expert Carol Kinsey Goman explains that in today's fast-paced business environment, where global interactions are increasing, mastering the art of body language is more important than ever. She explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on more than twenty years of experience, and on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and how to:
  • Use techniques like "mirroring" to build trust and encourage collaboration.
  • Accurately read the nonverbal signals of your counterparts to increase success in negotiations.
  • Use body language to project confidence and candor when managing change.
  • Communicate nonverbally in virtual environments.
  • Channel your gender's natural body language inclinations for improved leadership results.
  • Identify which nonverbal signals communicate internationally and which are culture-bound.
Profound changes are shaking up our lives and the kind of leaders the world seeks. As the pace of change continues to accelerate, stay ahead of the curve by mastering the silent language of leadership.



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Reviews

"Great coaching for global leaders of the future!"
—Marshall Goldsmith, New York Times best-selling author, MOJO and What Got You Here Won't Get You There


"Leadership is much more biological than we have realized. Carol Kinsey Goman has done a great job of outlining the biological impact that leaders have through their body language."
—David Rock, author, Your Brain at Work


"Goman offers invaluable insights and tips that espouse the true value of listening, not just with our ears, but with our eyes, helping us navigate and interpret the subtle body and facial cues that can mark the difference between success and failure. Don't talk, just click or walk into your nearest bookstore, and buy it now."
—Linda Kaplan, CEO, and Robin Koval, president, Kaplan Thaler Group, and authors of New York Times and Wall Street Journal bestseller, The Power of Nice


"The Silent Language of Leaders is destined to become a classic in the field of nonverbal communication and business."
—David Givens, Ph.D., director, Center for Nonverbal Studies, anthropologist, and author, Your Body at Work, Crime Signals, Love Signals, and The Nonverbal Dictionary


 
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About the Author

Carol Kinsey Goman, Ph.D., founder of Kinsey Consulting Services, is an executive coach, management consultant, and keynote speaker for corporations, associations, and government agencies. She is a faculty member for the Institute of Management Studies and has served as adjunct faculty at John F. Kennedy University in the International MBA program and at the University of California in the Executive Education Department. She is the author of The Nonverbal Advantage: Secrets and Science of Body Language at Work.



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Table of Contents

INTRODUCTION: THE LEADERSHIP–BODY LANGUAGE CONNECTION.

1 LEADERSHIP AT A GLANCE.

Your Three Brains

Wired for Body Language

The Eye of the Beholder

Personal Curb Appeal

Five Mistakes People Make Reading Your Body Language

When Your Body Doesn’t Match Your Words

The Body Language of a Great Leader

2 NEGOTIATION.

Four Tips for Reading Body Language

Are They with You or Against You?

Dealing with the Disengaged

Are They Bluffing?

Body Language Guidelines for Negotiators

3 LEADING CHANGE.

This Is Your Brain on Change

The Body-Mind Connection

Announcing Change

What Do People Want from You?

The Power of Empathy

4 COLLABORATION.

The Universal Need for Collaboration

Wired to Connect

Six Body Language Tips for Inclusion

The Importance of How You Say What You Say

Using Space

Dress for Success

What Your Office Says About You

Familiarity Breeds Collaboration

5 COMMUNICATING VIRTUALLY AND FACE-TO-FACE.

Technology, the Great Enabler

Six Tips for a Conference Call

Important Tips for Videoconferencing

Technology Brings a New Range of Communication Options

What’s So Great About Face-to-Face?

6 HE LEADS, SHE LEADS.

The Neuroscience of Gender

Why Jane Doesn’t Lead

Thirteen Gender-Based Differences in Nonverbal Communication

Leadership Styles of Men and Women

The Body Language of Male and Female Leaders

Body Language Tips for Male and Female Leaders

Men Are from Mars, Women Are from Venus

7 WORKING WITH GLOBAL TEAMS.

Culture

Cross-Cultural Body Language

Lessons Learned

8 INTERNATIONAL BODY LANGUAGE.

Greeting Behaviors

Business Cards

Time

Distance and Touch

Eye Contact

Seating

Emotions

Women

Closing Words of Advice

9 THE NONVERBAL FUTURE OF LEADERSHIP.

All Generations Bring Change

The New Generation of Workers

Gen Y and the Future of Visual Technology

The Future of Leadership

Predictions for the Future of Body Language

Acknowledgments

Notes

About the Author

Index



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