LeaderShop
Title Index
A-K  L-Z

. Search Books . Bestsellers . What's New . LeaderShop
Main Page
. Help . View Cart

BookInfo
 Description and Reviews
 Reader's Index
 About the Author
 Table of Contents
 Customer Reviews
 Find Similar Items


.
See Also:
. Business



leadership books leadership books leadership books

leadership books
Secure Online Ordering Guaranteed!

Working Relationships: Using Emotional Intelligence to Enhance Your Effectiveness with Others


Bob Wall



9780891061885
Retail Price: $20.95
LS Price: $14.25
You Save: $6.70 (32%)


Availability: Usually ships within 24 hours.

Format: Paperback, 208pp.
ISBN: 9780891061885
Publisher: Davies-Black Publishing
Pub. Date: Revised Edition February 25, 2008

Average Customer Review:
leadership

leadership

leadership
 
Order This Book!

Add To My Cart

view cart
email friend
 

Secure Order Guarantee

Item No: 9780891061885



leadership
Description and Reviews
From The Publisher:

From C-level executives to front-line supervisors, the research is clear: emotional competencies are more important than training, IQ, and technical experience in determining who succeeds and fails at work. Into this exciting business arena, the revised and expanded edition of Working Relationships takes its rightful place as a classic toolkit for mastering the personal characteristics and social abilities of emotional intelligence (EQ), with new contributions that include two chapters focused exclusively in the power of EQ to influence success regardless of job type, level of education, or scope of responsibility.
 
readers index
leadership
Reader's Index 
Send us your favorite quotes or passages from this book.
 

leadership
About the Author

Bob Wall (Ridgefield, CT) is an independent consultant specializing in leadership and team development. His clients include CapitalOne, Pier One Imports, McDonnell Douglas Aircraft, Aon Corp. Microsoft, GTE, and State Farm Insurance, as well as healthcare, government, and military organizations.

leaders
Table of Contents
 
List of Exercises and Toolsix
Introduction to the Revised Editionxi
Prefacexiii
Acknowledgementsxix
About the Authorxxi
 
Emotional Intelligence and Relationships at Work
Working Together3
Why Sheer Brainpower Doesn't Guarantee Success13
 
The Personal Challenges of Working Relationships
Working with Friends and Colleagues37
The Challenge of Conflict55
When Behavior Falls Short of Good Intentions69
When You Are Your Own Worst Enemy83
 
Taking the Mystery out of Team Development
Building Teams and Professionalizing Conflict103
Participating in Decision Making123
 
Developing Influence and Making Things Happen
Emotional Intelligence: Putting It All Together147
Preparing for Challenging Conversations153
Managing the Conversation for Raising Issues175
 
Work, Life, and Personal Fulfillment
Living Up to Your Aspirations199
Deepening Your Relationships209
 
Notes225
Index227


leadership
Customer Reviews
Write your own online review.


Find Items On Similar Subjects
Emotional Intelligence
.
 
leadership
TITLE INDEX: A-K  L-Z | SEARCH | BESTSELLERS | WHAT'S NEW | OUT OF PRINT | HELP | PRIVACY & SECURITY | Leading Blog | LeaderShop Main Page

All prices subject to change and given in U.S. Dollars.

Copyright 1998-2009 LeadershipNow / M2 Communications, LLC All Rights Reserved


All materials contained in http://www.LeadershipNow.com are protected by copyright and trademark laws and may not be used for any purpose whatsoever other than private, non-commercial viewing purposes. Derivative works and other unauthorized copying or use of stills, video footage, text or graphics is expressly prohibited. LeadershipNow is a trademark of M2 Communications, LLC.
.