The Four Conversations: Daily Communication That Gets Results
Jeffrey Ford and Laurie Ford
Description and Reviews
From The Publisher:
Making Everyday Talk Work
"Conversation is the simplest, oldest, and most effective way for people to communicate. Yet too many people find conversations intimidating. Here are well-tested conversational practices that offer real support for leaders to discover the extraordinary benefits of communicating well."
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About the Authors
Jeffrey Ford is associate professor of management in the Fisher College of Business at the Ohio State University in Columbus. Laurie Ford is a consultant to managers and executives in business, government agencies, and associations on organization redesign and change implementation.
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