Breaking the Fear Barrier: How Fear Destroys Companies from the Inside Out, and What to Do About It
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From The Publisher:
The greatest threat to an organizationís success is not always the competition. Often, it is what a company does to itself. Because of fear, companies become plagued with barriers and bureaucracy that limit success, crush employees, and infuse frustration and a sense of futility across the enterprise. It starts with a narrowing of focus, which leads to the first level of bureaucracy: parochialism. Parochialism exists when managers and departments begin to view the world through the filter of their own little silo, and build walls make of rules and policies to protect their turf. As businesses grow and become more complex, the second level of bureaucracy is reached: territorialism. While parochialism is about protecting a department from outsiders, territorialism is about controlling those inside the silo. The third and final level of bureaucracy is empire building, which is a response to perceived threats to a departmentís ability to be self-sufficient. These barriers cost organizations a fortune in inefficiency, turnover, waste, and demoralization.
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About the Author
Tom Rieger is a Senior Practice Expert with Gallup Inc. He is an expert in identifying and correcting barriers to success, both for companies and societies. Rieger has built a number of frameworks that apply behavioral economic principles to a variety of complex problems, across both boardrooms and battlefields. Tom received an MS in Industrial Administration from Carnegie-Mellon in 1986.
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