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Employees Who Quit, But Stay On

Engagement is Not Enough


Keith Ayers



9781599320113
Retail Price: $24.99
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Format: Hardcover, 216pp.
ISBN: 9781599320113
Publisher: Advantage Media Group
Pub. Date: December 13, 2006

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Description and Reviews
From The Publisher:

Lack of employee engagement is like a cancer, eating away at your organization’s vital organs. It saps your organization’s strength, directly affecting your organization’s ability to achieve the levels of customer satisfaction, productivity and profitability you know you could achieve.

Keith Ayers presents a compelling argument that the focus on engagement has failed because leaders think engagement can be bought through bonuses, benefits, and share options. That is like trying to cure cancer with an aspirin or band-aid. The cure for the cancer of disengagement is for leaders to look in the mirror at the leadership they provide. In this in-depth exploration of the leadership skills needed to get every employee to want to perform at their best, Ayers challenges leaders to stop focusing on engagement, and set their sights on igniting the fire of passion in their employees.

 
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Reader's Index 
Send us your favorite quotes or passages from this book.

• "A leadership approach based on believing in people, trusting them to do the right thing, and expecting them to be responsible and accountable will result in self-directed behavior." Pg. 47
 

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About the Author

Keith Ayers is President of Integro Leadership Institute LLC based in West Chester, Pennsylvania, and Managing Director of Integro Learning Company Pty Ltd in Sydney, Australia. He joined Integro in May 1977 after a career as a Navigator in the Royal Australian Air Force. He specializes in working with CEO’s and senior executive teams to help them develop a work environment based on a high level of trust and personal responsibility. He has worked with executive teams in Australia, New Zealand, Hong Kong, China and the US, and has also been a keynote speaker at conferences in Germany, the UK, Finland and throughout the US.

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Table of Contents
Acknowledgements
 
Section 1The Anantomy of a Leader25
1Leadership That Ignites Passion27
2Why Won't They Be Responsible?37
3Being Trustworthy is Not Enough51
 
Section 2Getting Started on Engagement61
4People Skills That Build Trust63
5What Makes You Tick?73
6Why People Do What They Do83
7Values—The Missing Link103
 
Section 3From Engagement to Passion117
8What Do Employees Expect?119
9Getting the Best Out of Every Team Member127
10Making Everyone Feel Like an Insider147
11Making Work Meaningful for Everyone167
12Building High Performance Teams177
 
Appendix193
Notes201
Recmmended Resources204


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Customer Reviews
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Insightful AND practical April 16, 2007
Reviewer: from Sydney, Australia
This book would have to contain the most inspiring leadership material I have read in many years. Ayers uses a culmination of material to present a very practical, and seemingly easy, approach to leadership that would inspire even the best of the best to improve the way they're managing their organisation. The focus on trust and personal responsibility as the foundation for building great relationships will make you want to kick yourself for having overlooked it for so long. A great read.


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