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"Developing excellent communication skills is absolutely essential to effective leadership. The leader must be able to share knowledge and ideas to transmit a sense of urgency and enthusiasm to others. If a leader can't get a message across clearly and motivate others to act on it, then having a message doesn't even matter."
— Gilbert Amelio
President and CEO of National Semiconductor Corp.

"Leaders who make it a practice to draw out the thoughts and ideas of their subordinates and who are receptive even to bad news will be properly informed. Communicate downward to subordinates with at least the same care and attention as you communicate upward to superiors."
— L. B. Belker

"Frown on lapses of information. When people admit that they didn't keep you informed, let them know that you don't want this kind of protection. A couple of strong reactions by the manager, and a subordinate learns to make sure the boss gets the word—all of it.
— Thomas L. Quick

"Regardless of the changes in technology, the market for well-crafted messages will always have an audience."
— Steve Burnett
The Burnett Group

"Precision of communication is important, more important than ever, in our era of hair trigger balances, when a false or misunderstood word may create as much disaster as a sudden thoughtless act."
— James Thurber

"Talkers have always ruled. They will continue to rule. The smart thing is to join them."
— Bruce Barton
Congressman and Author

"The basic building block of good communications is the feeling that every human being is unique and of value."
— Unknown

"If you have nothing to say, say nothing."
— Mark Twain

"The day soldiers stop bring you their problems is the day you have stopped leading them."
— General Colin Powell

"Keep things informal. Talking is the natural way to do business. Writing is great for keeping records and putting down details, but talk generates ideas. Great things come from out luncheon meetings which consist of a sandwich, a cup of soup, and a good idea or two. No martinis."
— T. Boone Pickens

You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere.
— Lee Iacocca

" . . . ;a sense of humor can be a great help—particularly a sense of humor about (oneself). William Howard Taft joked about his own corpulence and people loved it; took nothing from his inherent dignity. Lincoln eased tense moments with bawdy stories, and often poked fun at himself—and history honors him for this human quality. A sense of humor is part of the art of leadership, of getting along with people, of getting things done."
— Dwight D.Eisenhower

"One learns peoples through the heart, not the eyes or the intellect."
— Mark Twain

"Be amusing: never tell unkind stories; above all, never tell long ones."
— Benjamin Disraeli

"Communicate unto the other person that which you would want him to communicate unto you if your positions were reversed."
— Aaron Goldman

"The commander must be at constant pains to keep his troops abreast of all the latest tactical experience and developments, and must insist on their practical application. He must see to it that his subordinates are trained in accordance with the latest requirements. The best form of welfare for the troops is first-class training, for this saves unnecessary casualties."
— Field Marchall Erwin Rommel

"The difference between the right word and the almost right word is the difference between lightning and the lightning bug."
— Mark Twain

"It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt."
— Mark Twain

"The art of communication is the language of leadership."
— James Humes

"Preaching for life changes requires far less information and more application. Less explanation and more inspiration."
— Andy Stanley

"The void created by the failure to communicate is soon filled with poison, drivel and misrepresentation."
— C. Northcote Parkinson

"The less people know, the more they yell."
— Seth Godin