In Search of Excellence : Lessons from America's Best-Run Companies
Thomas J. Peters and Robert H. Waterman
Format: Paperback, 400pp.
ISBN: 9780060548780
Publisher: Collins
Pub. Date: Reprint edition March 2004 (1982)
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Description and Reviews
From The Publisher:
The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table.
Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful.
Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.

About the Authors
Thomas J. Peters, "uber-guru of business" (Fortune and The Economist), is the author of many international bestsellers, including A Passion for Excellence and Thriving on Chaos. Peters, "the father of the post-modern corporation" (Los Angeles Times), is the chairman of Tom Peters Company and lives in Vermont. Robert H. Waterman, Jr. is the bestselling author of The Renewal Factor, Adhocracy, and What America Does Right, and the director of The Waterman Group, Inc.

Table of Contents
| |
| Acknowledgments |
| Special Acknowledgment.- David G. Anderson |
| Preface |
| Introduction |
| |
| PART 1: THE SAVING REMNANT |
| 1 | Successful American Companies |
| |
| PART II: TOWARD NEW THEORY |
| 2 | The Rational Model |
| 3 | Man Waiting for Motivation |
| |
| PART III: BACK TO BASICS |
| 4 | Managing Ambiguity and Paradox |
| 5 | A Bias For Action |
| 6 | Close to the Customer |
| 7 | Autonomy and Entrepreneurship |
| 8 | Productivity Through People |
| 9 | Hands-On, Value-Driven |
| 10 | Stick to the Knitting |
| 11 | Simple Form, Lean Staff |
| 12 | Simultaneous Loose-Tight Properties |
| Notes |
| Index |

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