The Art of What Works : How Success Really Happens
William Duggan





Format: Hardcover, 256pp.
ISBN: 9780071412063
Publisher: McGraw-Hill Trade
Pub. Date: August 2003

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Description and Reviews
From The Publisher:

How to Find Effective Solutions for Any Business Problem—By Recognizing and Building On the Successes of Others

"There is nothing new under the sun."

Though coined more than 2,000 years ago, this truism has straight-line relevance to today's business world. Because while every business situation you confront is unique, it is invariably made up of questions and elements that have been confronted--and solved--by others before you

From ancient strategist Sun Tzu through latter-day business legends like Jack Welch, Steve Jobs, and many others, the value of adopting great ideas and adapting them to one’s own benefit is well known. The Art of What Works provides you with a ready guide for systematically implementing what was until now simply intuitive, and show you how to build successful new strategic frameworks by first observing what works?and just as important, what doesn’t?in the real world.

The Art of What Works outlines a step-by-step program for understanding how and why others succeeded, and then drawing on their successes to help solve your own business problems. Outlining an approach that is exceedingly straightforward yet effective, this landmark book will help you to:

• Systematically draw on the past successes of others to fuel innovations of your own
• Lead effectively by learning how to construct one, dramatic solution from several elements
• Overcome obstacles that prevent good ideas from taking shape, and rising to the top

While the content of all successful ventures changes on a case-by-case basis, the structure remains remarkably similar. The Art of What Works brings unique and valuable insights to today’s business leadership precisely because it provides no world-changing structures or paradigm-shattering methodologies?just solid, proven strategies that have worked before, are working today, and will provide value far into the future.



Reader's Index
Send us your favorite quotes or passages from this book.

• "Your expertise comes from outside, not inside. You learn it from others. The more you learn, the deeper and faster your intuition will be, and the shorter you rpath to success." Pg. 6


About the Author

William Duggan, Ph.D. is a former strategy advisor for The Ford Foundation and is a visiting professor at Columbia Business School. A former economic consultant for the World Bank, USAID, and Winrock International, Duggan is a popular speaker on strategy.


Table of Contents

	PART I: THE ART OF EXPERT INTUITION	1
1	INTRODUCTION -- The Problem of Strategy	3
2	AN EYE FOR WHAT WORKS -- Expert Intuition in Strategy	13
3	THE ART OF SUCCESS -- Expert Intuition in Business	43
	PART II: THE ADVANTAGE OF EXPERT INTUITION	83
4	PLAN-TO VS. CAN-DO -- The Art of Strategic Planning	85
5	CHANGE VS. CHARGE! -- The Art of the Learning Organization	109
6	FORCES VS. SOURCES -- The Art of Competitive Strategy	129
	PART III: THE APPLICATION OF EXPERT INTUITION	149
7	ARROWS IN THE QUIVER -- Tools and Techniques	151
8	THE ART OF SYNTHESIS -- Expert Intuition in Strategy Consulting	193
9	THE WAY OF WHAT WORKS -- Your Hero's Journey	211
	Appendix: Right vs. Might -- What Works in the Social Sector	233

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