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Building Leaders: How Successful Companies Develop the Next Generation

Jay Alden Conger and Beth Benjamin

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Format: Hardcover, 278pp.
ISBN: 9780787944698
Publisher: Jossey-Bass
Pub. Date: June 1999

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Item No: 9780787944698

Description and Reviews
From The Publisher:

Companies everywhere are searching for ways to turn effective managers into dynamic leaders. In this book, Jay Conger, named one of the Top Ten Influential Figures in the World of Business, culls the wide variety of methods being developed by top corporations around the globe. Through insightful analysis and extensive case studies, he and co-author Beth Benjamin provide the proven techniques, and common pitfalls to avoid, for building leadership talent at all levels.Based on research conducted at more than a dozen organizations—including Ernst & Young, PepsiCo, Federal Express, the U.S. Army, and the National Australian Bank—the authors identify three principal approaches to leadership education: individual skill development, instilling organizational values that promote leadership, and strategic interventions.

In separate chapters, they examine the strengths and shortcomings of each of these approaches and outline their most important elements, from organizational needs assessments to effective workshops and instruction to 360-degree feedback mechanisms. Individual case studies illustrate best practices in an array of business sectors and give readers an inside look at how world-class leadership development programs are created, organized, and conducted so they can benchmark their own efforts. A special chapter studies the popular educational technique of action learning and its potential as a new paradigm for training the leaders of the twenty-first century. How will technology, new leadership requirements, and the flatter, wired organization affect trends in the upcoming millennium? The final chapter profiles the future of leadership in corporate America and offers insights to help organizations anticipate and train for the characteristics that will be demanded in the next generation of corporate leaders.


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About the Authors

Jay A. Conger is the director of the University of Southern California's Leadership Institute and the author of Learning to Lead. Named Business Week's Best Professor to Teach Leadership to Executives, he has served on the faculties of the Harvard Business School, McGill University, and INSEAD, and is an internationally recognized leadership expert.

Beth Benjamin,Ph.D., is a leadership consultant for Booz/Allen & Hamilton and has conducted extensive research with the University of Southern California's Leadership Institute and RAND Corporation.

Table of Contents
Preface—The Authors

1. The New Imperative: Building Effective Leaders Throughout the Company

Part One: Out of the Classroom, Into the Trenches: Evaluationg Approaches to Corporate Leadership Development

2. Developing the Individual Leader

3. How National Australia Bank Develops Leaders

4. Socializing Company Vision and Values

5. How Federal Express and PepsiCo Socialize Vision and Values

6. Strategic Leadership Initiatives

7. Ernst & Young's Leadership 2000 Strategic Leadership Initiative

Part Two: The Future Is Now: Building Twenty-First Century Leaders

8. Action Learning: The New Paradigm for Leadership Development

9. What Matters: Competencies for the New Century


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