Leaders Talk Leadership: Top Executives Speak Their Minds
Edited by Meredith D. Ashby and Stephen A. Miles





Format: Hardcover, 176pp.
ISBN: 9780195152838
Publisher: Oxford University Press
Pub. Date: September 2002

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Description and Reviews
From The Publisher:

How do leaders lead in times of crisis or instability? What gives companies competitive advantage? How do companies identify, attract, develop, and retain the best and brightest? These are some of the questions that Heidrick & Struggles’ Business Analysts Meredith D. Ashby and Stephen A. Miles sought to answer as they conducted interviews with hundreds of CEOs, senior managers, corporate leaders, financiers, academics, and management and leadership experts.

A who’s who of the global economy, Leaders Talk Leadership is the result of their unprecedented efforts. This compendium of leadership perspectives, the first-ever to be in first-person, profiles the strategies of the men and women who have proven their credentials as leaders time and again.

In these pages, such business luminaries as A.G. Lafley of Procter & Gamble, Steven Kerr of Goldman Sachs, Michael Dell of Dell Computer, Ken Chenault of American Express, Steve Reinemund of PepsiCo, Ken Lewis of Bank of America, Fred Smith of FedEx, Hank McKinnell of Pfizer, David S. Pottruck of Charles Schwab, and Heinrich von Pierer of Siemens discuss how companies can best transform themselves and keep their edge in an ever-shifting marketplace.

As these corporate leaders make clear, the world’s most respected, value-driven companies derive an ever-increasing part of their valuations from the collective power of their intangible assets: brands, partners, intellectual property, and people. An overarching theme that emerges again and again is that the greatest single asset of any organization is its human capital, the people with a vested interest in the business, to whom the business must in turn show a similar commitment in order to remain competitive.

In boom times or busts, in calm or calamity, creative leadership is the foundation of all great companies. Tapping into the collective wisdom of an unparalleled group of highly accomplished leaders, and distilling this wisdom into succinct essays, Leaders Talk Leadership should be required reading for managers at every level.


About the Author

Meredith D. Ashby and Stephen A. Miles are business analysts at the preeminent executive search firm Heidrick & Struggles. Together they work with the firm’s Board Services group to identify, create, and deliver cutting-edge thought leadership on topics such as governance and human capital to clients worldwide. They have had various articles in BusinessWeek magazine on leadership and created a centerpiece journal on human capital issues for the World Economic Forum’s 31st annual meeting in Davos, Switzerland. In addition, Ashby is a business development specialist supporting the Board Services group, and Miles is involved in the firm’s Executive Assessment practice.


Table of Contents

	Foreword: Leading in the New Century: Storm Clouds and Silver Linings on the Horizon Jay A. Conger, Professor of Organizational Behavior, London Business School	xvii
	Introduction: Factors affecting leadership and human capital management Stephen A. Miles and Meredith D. Ashby, Business Analysts, Heidrick & Struggles International, Inc.	3
1	Leadership
	John T. Thompson Vice Chairman, Heidrick & Struggles International, Inc. Kenneth Chenault Chairman and Chief Executive Officer, American Express Company Jim Collins Author and Leadership Expert Frederick W. Smith Founder, Chairman and Chief Executive Officer, FedEx Corporation Jeffrey Katz Chairman, President and Chief Executive Officer, Orbitz Claude Martin Director General, WWF International Hank McKinnell Chairman and Chief Executive Officer, Pfizer Gerard R. Roche Senior Chairman, Heidrick & Struggles International, Inc. Gregory J. Owens Chairman and Chief Executive Officer, Manugistics Group, Inc. Steele Alphin Principal Personnel Executive, Bank of America Corporation Linda Sanford Senior Vice President and Group Executive, Storage Systems Group, IBM Corporation John P. Kotter Retired Konosuke Matsushita Professor of Leadership, Harvard Business School David S. Pottruck President and Co-Chief Executive Officer, The Charles Schwab Corporation
2	Managing Human Capital
	John Hagel Business Consultant and Author Steve Reinemund Chairman and Chief Executive Officer, PepsiCo, Inc. Kenneth D. Lewis Chairman, President and Chief Executive Officer, Bank of America Corporation Eugene V. Polistuk Chairman and Chief Executive Officer, Celestica, Inc. Stephen L. Baum Chairman, President and Chief Executive Officer, Sempra Energy Steven Kerr Chief Learning Officer, Goldman Sachs William Coleman Chairman and Chief Strategy Officer, BEA Systems Henry Mintzberg Professor of Management, McGill University Heinrich von Pierer Chief Executive Officer, Siemens AG Jeffrey Pfeffer Thomas Dee II Professor of Organizational Behavior, Graduate School of Business, Stanford University Pearl Meyer Founder and Chief Executive Officer, Pearl Meyer & Partners
3	Establishing Competitive Advantage in Today’s Market Environment
	Orit Gadiesh Chairman, Bain & Company Mohanbir Sawhney McCormick Tribune Professor of Electronic Commerce and Technology, Kellogg School of Management at Northwestern University A.G. Lafley President and Chief Executive Officer, Procter & Gamble Company Lucien Alziari Vice President, Staffing and Executive Development, PepsiCo, Inc. Donald H. Morrison Chief Operating Officer, Research in Motion Ltd. William A. Haseltine Chairman and Chief Executive Officer, Human Genome Sciences, Inc. Klaus Zumwinkel Chairman of the Board of Management, Deutsche Post World Net Edward Tian President and Chief Executive Officer, China Netcom Corporation
4	Strategic Change and Transformation
	Elspeth Murray and Peter Richardson Professors of Strategic Management, School of Business, Queen’s University Geoff Unwin Chairman and Former Chief Executive Officer, Cap Gemini SA Ray Lane General Partner, Kleiner Perkins Caufield & Byers Gary Wendt Chairman and Chief Executive Officer, Conseco, Inc. Craig Conway President and Chief Executive Officer, PeopleSoft, Inc. Lawrence A. Weinbach Chairman, President and Chief Executive Officer, Unisys Corporation Pat Mitchell President and Chief Executive Officer, PBS Corporation Michael Dell Chairman and Chief Executive Officer, Dell Computer Corporation
5	The Stakeholder’s View
	J. Stuart Francis Managing Director and Head of Global Technology Investment Banking, Lehman Brothers Dana Beth Ardi Human Capital Partner, JPMorgan Partners William D. Crist President and Chairman of the Board of Administration, California Public Employees’ Retirement System (CalPERS) Board of Administration Andrew Waitman Managing General Partner, Celtic House International David M. Rubenstein Co-Founder, Managing Director and Partner, Carlyle Group LP John H. Biggs Chairman, President and Chief Executive Officer, Teachers Insurance & Annuity Association-College Retirement Equities Fund (TIAA-CREF) Gerald Schwartz Founder, Chairman and Chief Executive Officer, Onex Corporation James Breyer, Bruce Golden, and Eli Cohen Partners, Accel Partners B. Kenneth West Chairman, National Association of Corporate Directors and Senior Consultant for Corporate Governance, TIAA-CREF Elspeth Murray Professor of Strategic Management, School of Business, Queen’s University
	Epilogue: Optimizing Human Capital with a "People Operating System" Approach Jay A. Conger, Stephen A. Miles and Meredith D. Ashby	209
	Index	241

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