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The Transparency Edge: How Credibility Can Make or Break You in Business
Barbara Pagano and Elizabeth Pagano

Retail Price: $14.95
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Format: Paperback, 224pp.
ISBN: 9780071458849
Publisher: McGraw-Hill Trade
Pub. Date: June 17, 2005

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Item No: 9780071458849

Description and Reviews
From The Publisher:

Today's leading organizations have seized on the concept of transparency as the key to gaining the confidence of investors, employees, and customers--and gaining profits. In The Transparency Edge, leadership expert Barbara Pagano demonstrates that transparency is more than an excellent policy--it is a powerful management skill that managers can learn and use to make themselves and their organizations more competitive.

Presenting the nine behaviors that every successful leader uses to gain a transparency edge, Pagano shows readers how to use these techniques to build loyalty, gain trust, and establish an impeccable reputation for integrity. She also shows how this nothingto- hide approach enables organizations and their leaders to:
  • Make decisions more efficiently and execute them more effectively
  • Speed up operations
  • Identify problems sooner and solve them faster
  • Build trust and collaboration within the organization
  • Establish a higher level of credibility

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About the Author

Barbara Pagano, Ed.S. is the president of Executive Pathways, a company specializing in leadership and team development. As an adviser and executive consultant to organizations committed to improving workplace performance, she specializes in helping leaders increase the effectiveness of their corporate change and teaming efforts.

Table of Contents
Foreword by Stephen C. Lundinxiii
1Leadership Transparency That Builds Credibility1
2Be Overwhelmingly Honest15
3Gather Intelligence37
4Compose Yourself59
5Let Your Guard Down75
6Promises Made, Promises Broken91
7Deliver Bad News, and Do It Well113
8Get Ahead, Say Your Sorry131
9Watch Your Mouth151
10Don't Hold Your Applause175
Appendix A: Data Analysis199
Appendix B: Item Graphs205

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Credibility : How Leaders Gain and Lose It, Why People Demand It
Transparency: How Leaders Create a Culture of Candor


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