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The Manager's Dilemma: Balancing the Inverse Equation of Increasing Demands and Shrinking Resources
Jesse Sostrin

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Format: Hardcover, 224pp.
ISBN: 9781137485793
Publisher: Palgrave Macmillan
Pub. Date: July 7, 2015

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Description and Reviews
From The Publisher:

When 80% of managers say the demands they face are increasing—but the resources to meet those growing responsibilities are not—it signals a dangerous and unavoidable problem for the millions of managerial professionals embedded within every sector and industry of our economy. But there are no simple solutions to reduce the gap because this is no ordinary challenge.

The Manager's Dilemma reveals how the tension between shrinking capacity and increasing demands forces managers into an unwanted status quo where they constantly struggle to make progress, but never really catch up. Which important goal rises above other priorities? Which 'fire of the day' gets extinguished while others are selectively ignored simply because they can't all be put out?

When your dilemma sets in there is always unfinished business. In an effort to keep pace, you inadvertently begin to work against yourself in counterproductive ways that reduce your effectiveness and make your already scare supply of time, energy, resources, and focus even more tenuous. The harder you struggle, the more you lose the very performance edge you need to break the cycle.

The good news is that the dilemma's triggers are swinging doors and within each one there is an alternative path that acts as an escape hatch. The heart of the book includes a series of eight principles and related tools that reveal the dilemma's core challenges and show managers at every level how to move beyond them.

The poignant stories and vivid case examples bring hope–and a serious game plan–to any leader who is tipping precariously from overwhelmed to burned-out by the impossible conditions of their manager's dilemma.


The Manager's Dilemma artfully details the challenges that leaders truly face each day as we strive to propel our organizations forward while working to balance an array of conflicting priorities. Jesse Sostrin prescribes real, practical solutions that actually work and will transform the way you lead. Managers at all levels need to take the time to absorb his insights and implement his solutions - they will catalyze positive personal and professional development beyond your expectations.
—Drew Beynon, Chief Operating Officer of Tarkett Sports - Track Division

As 'do more with less' has become Corporate America's mantra, The Manager's Dilemma reveals how managers at all levels can maximize their contributions while minimizing stress. At once wise and practical, Sostrin offers an experienced perspective, actionable strategies, and tools that will empower managers to achieve balance. This book is a must-read for managers who are ready to shift their experience at work from 'overwhelmed' to 'exhilarated.'
—Jessica Rohman, Great Place to Work® Institute

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About the Author

Jesse Sostrin, PhD, is an internationally recognized thought leader working at the intersection of individual and organizational success. His innovative ideas on leadership and the changing world of work have been featured in a variety of media outlets, including MSNBC, Fox Business, and NPR, and his work has appeared in publications such as Fast Company, Entrepreneur, The Huffington Post, The Washington Post, Chicago Tribune, The Globe and Mail (Canada), and The Sun (UK). His last two books, The Manager's Dilemma and Beyond the Job Description, helped to establish his place in the next generation of thinkers challenging the conventional wisdom about working, managing, and leading well. Learn more at www.jessesostrin.com.

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