Management Rewired: Why Feedback Doesn't Work and Other Surprising Lessons from the Latest Brain Science
Charles S. Jacobs
Description and Reviews
From The Publisher:
How brain science can help us make smarter management decisions
Jacobs, founder of the Amherst Consulting Group and managing partner of One Eighty Partners, debunks management myths in this provocative, counterintuitive volume, demonstrating how relying on emotions-rather than logic-leads to better business decisions. Jacobs draws on the latest research showing that positive and negative reinforcement don't improve performance, quantifiable objectives cause workers to fixate on the short term and sacrifice long-term focus and certain common management practices produce the opposite of the intended effect. He examines the limitations of current organizational strategy in light of brain science, using layman's language to map out how the brain interprets experience and responds to feedback, reward and punishment. He asserts that organizations that are able to apply brain science to their businesses will have a decided advantage over the competition, and he shows how his findings can enhance performance at every level of a company. Well argued and substantiated, this book turns prevalent management theory on its head and will have lasting impact on how it is taught in business schools and implemented in organizations. (May)
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About the Author
Charles S. Jacobs is managing partner of One Eighty Partners and an adviser to Fortune 500 companies and was also the founder of the Amherst Consulting Group in the 1980s. He has worked in Europe, Asia, and the United States, and his clients include Verizon, Citigroup, Exxon-Mobil, and over fifty of the Fortune 100. He is an active speaker and lecturer.
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