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07.06.26
Emotional Intelligence Is Not Enough Anymore
EMOTIONAL INTELLIGENCE was a genuine breakthrough. When Daniel Goleman introduced it to mainstream leadership culture in the mid-1990s, it arrived as a necessary corrective to a field that had spent decades treating human beings like information-processing machines. The argument was simple and overdue—self-awareness, empathy, and the capacity to regulate one’s own emotional reactions are not soft skills. They are core leadership competencies. That argument was right. Thirty years later, it is also incomplete. The limitation is not in what emotional intelligence describes. It is in what it assumes. EI is a management framework. It presupposes a stable internal baseline and trains leaders to recognize and regulate what arises from it. What it does not address, what no mainstream leadership framework currently addresses, is the quality of that baseline itself. And the baseline is where the real work lives. The framework that we need to manage is inside. A Distinctive Difference The clinical reality is that two leaders can score identically on every validated emotional intelligence assessment and produce categorically different outcomes for themselves, their teams, and their organizations. This is not because one is more self-aware, or more empathetic, or more skillful at managing their reactions. It is because one is managing those reactions from a baseline of genuine coherence, and the other is managing from a baseline of chronic physiological stress. This is not a subtle distinction. A nervous system operating under chronic stress, even a well-managed, high-functioning one, is a nervous system in sustained activation. The prefrontal cortex is partially offline. Inflammatory markers are elevated. The heart’s electrical output is erratic rather than smooth. A leader in this state can be emotionally intelligent in every observable way: composed, socially skillful, outwardly empathetic. However, one who leads a compromised internal architecture accumulates physiological damage over time, and transmits a dysregulated energetic signal to every room they enter. Emotional intelligence teaches leaders how to be attuned and sensitive or responsive to the emotions of others. Emotional Posture® addresses how to focus your emotional state biologically to lead from a place of energetic influence. Work Suffers When You’re “Offline” The research on chronic stress and leadership is clear. Sustained cortisol elevation is the physiological signature of a system that never fully returns to baseline. This degrades brain function, reduces immune competence, accelerates cardiovascular disease, and progressively diminishes the executive’s capacity for exactly the cognitive tasks that leadership demands: strategic thinking, pattern recognition, complex social judgment, and creative problem-solving. This is the health cost that organizational performance models ignore. And it is not paid only by the individual. The leader who is running on chronic stress is not simply a health risk to themselves. They are an environmental risk to their organization. When the nervous system is dysregulated, the potency of decisions, influence, relationships and creative foresight is offline. This is affecting health, teams, and organizations in real time. Emotional Posture® is a prerequisite to better performance. Increasing High Coherence states allows the nervous system to reorganize itself at the physiological level. When this happens, inflammatory load decreases, cognitive access expands, and the quality of attention a leader brings to their work changes. Chronic Low-Coherence States Reshape Organizations Organizations do not develop their emotional cultures through policy. They develop them through entrainment, the biological process by which nervous systems in close proximity begin to synchronize. HeartMath Institute research has demonstrated that the heart’s electromagnetic field extends several feet beyond the body and is detectable by others. A leader’s internal state is not a private experience. It is a broadcast. A CEO who has learned to manage their anxiety well, who presents as calm, decisive, in control, but who is operating from a baseline of fear-driven urgency will produce a specific kind of organizational system: one where speed is mistaken for efficiency, where risk aversion is dressed as rigor, where the inability to sit with uncertainty generates chronic busyness as a substitute for genuine strategic clarity. These are not culture problems. They are state problems. They cannot be fixed with better communication training or revised org charts. Emotional Posture® Goes Beyond Emotional Intelligence Emotional intelligence interventions work at the surface by teaching people to respond better to what the culture is already generating. Emotional Posture works at the source. The six coherence states Gratitude, Acceptance, Ease, Forgiveness, Compassion, and Love, are not descriptions of mood. They are descriptions of the energetic frequency from which an entire organizational system is being shaped. Change the leader’s baseline state, and the relational field changes. Change the relational field, and the systems built within it change. The end results follow. This is not idealism, it’s organizational physics. The transition from emotional intelligence to state training does not require abandoning EI competencies. It requires going one level deeper. Three starting points:
Emotional intelligence was a necessary evolution in how we understand leadership. The next evolution is not another competency to add to the model. It is a deeper understanding of the biological substrate from which leadership emerges in the first place. The leader’s state is not a personal matter. It is an organizational one. And it is trainable. ![]() ![]()
Posted by Michael McKinney at 10:31 AM
07.03.26
Respond, Don't React: Three Questions Every Leader Should Ask Before Making a Tough Call
A colleague once approached me to discuss a difficult career decision. He had been asked by a very senior person in his organization to consider a new role. Based on his description, it was only marginally better than his current one — somewhere between a lateral move and a promotion. The career paths didn't seem stronger, and it required a relocation he was reluctant to make. He didn't want to accept the offer. But he was uncomfortable with the risk of saying no to a senior leader. The key question on his mind was: how could he decline the offer and avoid damaging his career or his relationship? We worked together on talking points, potential questions, and avenues the conversation could take. But after all that preparation, I sensed he was still worried. So I asked him directly: how confident did he feel about the conversation he was about to have? To his credit, he openly acknowledged his concerns. We agreed that in addition to the right talking points, he would also have to prepare himself psychologically — to engage with his senior leader on equal terms, not from a position of trepidation. A few weeks later, I followed up. The conversation had gone really well. He had declined the offer, and the senior leader had praised him for the way he had done so. This experience stayed with me because it illustrates something leaders encounter constantly: our preparation may be top-notch, but we are unable to put the plan into action when it matters. The gap between knowing what to do and actually doing it is rarely a knowledge problem. It is a readiness problem. A quote widely attributed to the Austrian psychiatrist and Holocaust survivor Viktor Frankl captures this well: "Between the stimulus and response, there is a space and, in that space, lies our freedom and power to choose our response. In our response lies our growth and our freedom." Most leaders understand this intellectually. Fewer use that space deliberately. Through my own experience navigating challenges across a 30-year career, I've arrived at three questions that help me — and those I mentor — use that space more resourcefully. 1. Am I guided by a clear vision of how I emerge? When a challenge hits, our instinct is to focus on the problem. But the leaders who navigate adversity most effectively begin by envisioning the outcome — not as a wish or a hope, but as a vivid image of a future they believe they can bring into existence. This applies at every scale. It could be a vision for how you emerge from a restructuring, how you want a difficult conversation to land, or even how you want to show up on a tough day. The principle is the same: first envision the desired outcome, then bring that vision to life. The harder part is that serious challenges disrupt the baseline from which we project into the future. Conceiving an aspirational vision from a new and unwelcome reality requires a meaningful shift in perspective — and that shift begins with acceptance. Accepting a challenge doesn't mean agreeing with it. It means clearing the mental space to start building forward. After all, if we can create musical instruments and art by upcycling garbage, we can always create a brighter future for ourselves, no matter the circumstances. 2. Am I using all of the resources available to me? Tougher challenges come with ambiguity, uncertainty, and high stakes. In such moments, the question is whether we are drawing on everything available to us — especially the wisdom of our inner selves and that of our human ecosystem. Earlier in my career, I was asked to move to a position that looked promising on paper — the right experience, senior leadership support, a strong financial package. But my intuition resisted it from the moment I heard the offer. I sensed that the leadership and culture of the organization might hinder my progression, though I couldn't articulate why. I followed my intuition and declined. There was no backlash, and better opportunities came later. Reflecting on that decision, it felt as if something within me knew better than my conscious mind — and fortunately, I listened. Each of us possesses this inner knowledge. We call it intuition, instinct, or gut feeling. Learning to trust it is a key part of the art of decision-making. Equally important is connecting with the wisdom in our human ecosystem. As a Turkish maxim puts it: "Talk with many, think with a few, and decide on your own." 3. Am I prepared — not just strategically, but psychologically? This is the step leaders most often skip. We prepare our arguments, our data, our talking points — but not ourselves. The doubts and fears we experience in making a decision can linger while we are acting on that decision. Taking the time to prepare ourselves psychologically, just as a coach of a sports team would, is critical. Three elements of that preparation stand out. First, prepare for others' emotional reactions. As emotions are contagious, an unexpected reaction can easily throw us off balance. Second, develop self-belief. Feeling doubtful doesn't mean we don't believe — it means we still need to confront our doubts and find actionable ways to overcome them. Third, lean on coaching. An outside perspective — formal or informal — can help us see what we cannot see ourselves. I learned this firsthand when a friend and coach told me directly that she thought I was struggling in a new leadership role. It wasn't easy for my sense of self to swallow that comment. After all, I had already reached a senior position. But after reflection, I accepted that change had to start with me. The coaching that followed was transformative — not because it gave me answers, but because it held up a mirror through incisive questions. Using the Space When faced with a challenge, reflecting on these three questions reveals the true extent of control we have over our lives. They shift us from reacting — driven by fear, habit, or ego — to responding with clarity, resourcefulness, and inner strength. The space between stimulus and response is always there. The discipline is to use it. ![]() ![]()
Posted by Michael McKinney at 07:25 PM
07.02.26
Leading Thoughts for July 2, 2026
IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: Cate Hall on being authentic: “I was allowed to get away with being blunt and matter-of-fact when it came to people who managed me, but as I moved into positions of power myself, this way of operating began to incur costs. Being a good manager, it turns out, requires more than demanding excellence; it also entails showing that you recognize it in others. Source: You Can Just Do Things: How High-Agency People Get What They Want Out of Life Mike Grossman on keeping it together: “Focus on input rather than outcome. This is inherently challenging because we live in a world obsessed with outcomes. But the outcome isn’t controllable. Consequently, worrying about the outcome, while sometimes unavoidable, isn’t helpful in the slightest. It’s a waste of time, a waste of energy, and a significant distraction. And it’s emotionally draining.” Source: Failure Is An Option: Reflections of a Silicon Valley CEO Look for these ideas every Thursday on the Leading Blog. Find more ideas on the LeadingThoughts index.
Posted by Michael McKinney at 11:07 AM
07.01.26
First Look: Leadership Books for July 2026
HERE'S A LOOK at some of the best leadership books to be released in July 2026 curated just for you. Be sure to check out the other great titles being offered this month.
Rob Snyder followed all the traditional advice for launching a startup—he did his research, ran experiments, raised millions in venture capital—but his company struggled to get off the ground. In The Power of Pull, Snyder strips entrepreneurship down to one counterintuitive principle: Customer demand is all that matters. When entrepreneurs find real demand, they stop pushing their product onto an indifferent market, and instead customers pull the product out of the entrepreneur’s hands. Yet most founders misunderstand what demand is and how it works. With examples from early-stage founders, this book shows how to find real demand and create a fast-growing business.
Look around your team. You see people with different communication styles, perspectives, cultural norms, and capabilities. These differences are expressed in all kinds of ways—a casual gesture in a meeting, a colleague's opinion on a current event, an intense work style—and can often lead to friction, even conflict. You try to manage around them, but what if these differences are the key to your team's success? In All the Difference, the authors argue that leaders must shift their view: difference is not just noise to tolerate—it's the raw material for creating value. When difference isn't understood or acknowledged, it breeds disconnection, saps performance, and undermines your team's potential. What's needed is a leadership strategy for turning human difference into your organization's greatest strength.
We are surrounded by data meant to ground us in reality: Nine out of ten start-ups fail. Most career pivots stall. High-stakes dreams are for the lucky few. But as entrepreneur and technologist Sanjay Manandhar reveals, these numbers describe groups, not individuals-they are descriptive of the past, not prescriptive of your future. The decisions that matter most-a career pivot, a startup, a long-shot opportunity-are not repeated trials. They happen once. And in those moments, your subjective variables are the ones that matter most. The Why Not Advantage introduces a practical framework to help you rethink risk, challenge assumptions, and act with intention-even when the odds seem against you.
Ambitious people know what they want to do and where they want to go, but they aren’t sure how to get there. Abstract advice feels good but ultimately changes nothing. Only concrete action can change habits, which in turn changes lives. The Price of Becoming is a clear guide with instructions for overcoming complacency, mastering communication, and making better decisions under pressure. Ryan Hawk draws from over 700 interviews with some of the world’s leading experts, leaders, thinkers, movers, and doers, to answer one powerful question: “What can I do today to build a better me?” Ryan distills their numerous insights, data, and direct personal experiences into a practical, actionable framework he divides into three sections: Learn—Fuel Your Intake Engine. Work—Take Action. Lead—Teach Others
The California Pizza Kitchen Story is a candid business memoir that traces the unlikely journey from federal courtrooms to the creation of one of the most influential brands in modern casual dining. More than a growth story, this book reveals the human realities of entrepreneurship: partnership dynamics, culture under pressure, betrayal and resilience, and the constant tension between creativity and control. Central to CPK’s success was the deliberate creation of a people-first culture, embodied in the ROCK values—Respect, Opportunity, Communication, and Kindness—and the belief that culture, not product alone, drives enduring success. Written in a direct, personal voice, The California Pizza Kitchen Story is both a memoir and a practical guide, offering lessons in leadership, reinvention, and how vision and values can turn an unconventional idea into a lasting brand.
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“Books are the quietest and most constant of friends; they are the most accessible and wisest of counselors, and the most patient of teachers.” — Charles W. Eliot
Posted by Michael McKinney at 11:13 AM
06.30.26
LeadershipNow 140: June 2026 Compilation
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Posted by Michael McKinney at 10:34 AM
06.29.26
We Are All Ambiverts Now
IT is not unusual to label yourself as an extrovert or an introvert—two terms that Carl Jung introduced in 1921. We do have proclivities one way or the other. But there are times when we need to be an extrovert, and there are times when we need to be an introvert. Effective leaders are flexible enough to balance the two extremes as needed. They become ambiverts. Ambiverts are those who can behave like introverts or extroverts depending on the situation they find themselves in. In We Are All Ambiverts Now, authors Karl Moore and Gabriel Mehl state that in today’s world, successful leaders are those who can be both. We live in a world where the loudest voice usually comes out on top. The extrovert’s readiness to engage socially and their “go-getter” approach fits with our preconceived notions of take-charge people. “Extroverts exude confidence and tend to stand out in a crowd. Our world has been constructed for extrovert leadership precisely because they seem competent and reliable at handling crises—they are loud, they are confident, and they let everyone know that they have a plan to fix the issue.” At the same time, extrovert leaders tend to dominate instead of listening and as a result often lack situational awareness. “The extrovert who lacks awareness will not seriously consider the opinions, sentiments, or needs of others. These qualities may harm the group chemistry and energy dynamics that this extrovert worked so hard to establish.” Introverts typically aim, then shoot. “We should not underestimate the power of a quiet-natured individual. Introverts are excellent listeners and thorough analyzers: they are capable of reading the room, considering and incorporating ideas into analysis, and contributing optimally to discussions. They also possess almost impeccable persistence, the capacity for creativity, and the capability to focus.” Extroverts tend to think out loud, whereas introverts process information internally before sharing. This characteristic of introverts can make for more balanced decision-making even if they are prone to overthinking. Neither approach is better than the other. Both approaches have their strengths, so an effective leader will know when to change their approach to best suit the situation. “The opportunity for advantage now lies in flexibility—how quickly and seamlessly leaders can alter their communication style on command and as needed. This opportunity for advantage lies with the ambivert.” Balance is the key. “Whereas introverts maintain a stronger inward life energy, and extroverts maintain the same thing outwards, ambiverts are characterized by their balance and adaptiveness.” Extroverts would be wise to listen more and talk less. Share their ideas much later in the process. Introverts, on the other hand, would be more effective if they stopped ruminating and took the leap. The authors give advice to introverts or extroverts who find themselves managing the other and how to blend a team of introverts and extroverts for the best business results. While the ambiverts’ flexibility and adaptability are a superpower, it puts them at risk of being perceived as inauthentic. Some may find them to be unpredictable. Open communication can help to ease misunderstandings. Consistency with your natural style is important, and not all situations require you to change your approach. ![]()
Posted by Michael McKinney at 09:52 AM
06.26.26
Awareness Can Be Bought. Loyalty Must Be Earned
FOR as long as I can remember, marketers have pursued awareness. The assumption was simple: if enough people knew your brand, more would buy from you. Today, while awareness is easier than ever to build, many well-known brands struggle to move beyond being known to being preferred. The gap between awareness and loyalty is relevance. Customers don’t become loyal simply because they know you exist. They become loyal because you matter to them. The logic behind customer awareness used to be straightforward: the more people knew your brand, the more they would buy from you. As marketers, we were taught “share of mind” (think of you), “top of mind” (think of you first), and even “share of wallet” (capture more business than your competitors). For a long time, that approach worked. Today, however, awareness has become easier to achieve and, in itself, far less meaningful. Consumers are exposed to thousands of messages daily. Social media, search engines, influencers, digital advertising, retail media networks, and artificial intelligence have enabled brands of all sizes to reach vast audiences. Today, brands that focus exclusively on visibility often end up competing on price, promotions, and convenience. Brands that focus on meaning and earning trust, however, achieve something far more powerful: an emotional connection. The Difference Between Being Recognized and Being Remembered Being known is no longer enough. Customers may recognize your name, but name recognition alone doesn’t lead them to choose you. It doesn’t create loyalty, generate trust, or build belief. The brands that thrive today understand an important distinction: awareness gets you noticed; relevance gets you chosen. Relevance is what transforms a brand from being simply another option into something that matters to the consumers you’re trying to reach. It’s the difference between being recognized and being remembered. At its core, relevance answers a simple question: “Why should I care?” Many organizations struggle with this question because they focus on what they sell rather than on why it matters. In doing so, they often commoditize their offering rather than differentiate it. Loyalty Arises from Earning “Share of Heart” While both share of mind and share of wallet remain important, increasingly the brands that endure earn something even more valuable: share of heart. It’s the emotional connection that prompts customers to do more than buy from a brand and causes them to believe in it. Share of heart elevates one company over another, even when competitors may be cheaper, faster, or more convenient. At the very least, it levels the playing field. The strongest brands understand what creates loyal customers. They: 1. Lend meaning behind their offerings. Features can be copied. Pricing can be matched. Technological advantages rarely last forever. On the other hand, meaning is much harder to reproduce. When a brand stands for something meaningful, people do more than shop with it. They believe in it. When people believe in a brand, they’re far less likely to abandon it. 2. Provide peace of mind. Customers aren’t merely buying products or services. They’re seeking confidence, belonging, trust, identity, convenience, aspiration, and, importantly, peace of mind. When a brand consistently balances emotional and functional needs, it attracts loyalty in ways that competitors will struggle to disrupt. 3. Understand their deeper purpose. The most relevant brands understand their deeper purpose. They know why they exist. They give customers a reason to care and, very importantly, give employees a reason to believe in that purpose. 4. Reinforce their message through action. Today’s consumers are adept at spotting empty promises. Brands earn trust when their actions consistently align with their messaging. Actions matter far more than words. 5. Foster a sense of belonging. People are naturally drawn to things that reflect their values and aspirations. The best brands make customers feel part of something that goes beyond a transaction. 6. Remain consistent even when it’s difficult. Values are easy to communicate when things are going well. The true test comes when maintaining those values requires difficult decisions. Customers notice in good times and in bad. And they remember. In a marketplace where awareness can be bought, loyalty remains one of the few competitive advantages that must be earned. And the brands that earn it compete on something far more compelling than price, promotions, or noise alone — belief. Final Thoughts: Over The Years I’ve Learned:
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Posted by Michael McKinney at 04:45 PM
06.25.26
Leading Thoughts for June 25, 2026
IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: Psychiatrist Phil Stutz on bad habits: “The impulses for all of our bad habits travel along the same path – a straight shot to immediate gratification through what I call the lower channel... Lower channel functioning is a disaster. When the pleasure is over, we’re left with nothing. Every time you restrain your impulses, you close off the lower channel... And in this higher channel, the energy accrues. Every act of restraint puts more in the piggy bank.” Source: Lessons for Living: What Only Adversity Can Teach You Nir Eyal on rumination: “Attention doesn’t just observer reality, it shapes it. It amplifies that we focus on while diminishing what we ignore. Rumination (repeatedly focusing on negative thoughts) strengthens neural pathways that keep us stuck. Recognize that your current problems may be partly created by where you’re directing your attention.” Source: Beyond Belief: The Science-Backed Way to Stop Limiting Yourself and Achieve Breakthrough Results Look for these ideas every Thursday on the Leading Blog. Find more ideas on the LeadingThoughts index.
Posted by Michael McKinney at 03:21 PM
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BUILD YOUR KNOWLEDGE
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How to Do Your Start-Up Right STRAIGHT TALK FOR START-UPS
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Leadership Minute BITE-SIZE CONCEPTS YOU CAN CHEW ON
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