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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Joseph Michelli 
 Format: Hardcover, 208pp. ISBN: 9780071477840 Publisher: McGraw-Hill Pub. Date: November 1, 2006 Average Customer Review: 
For Bulk Orders Call: 626-441-2024  Description and Reviews From The Publisher: Fresh-brewed, piping-hot leadership strategies that have made Starbucks a robust company worldwide Few companies have rallied their employees to participate in a corporate vision that creates a worldwide story of business success. Now, for the first time, Joseph A. Michelli, a Starbucks outsider, has been given access to the Starbucks experience, offering you an in-depth look at every level of the company. This book offers a rare blend of boardroom strategies, employee motivation tips, community involvement, and customer satisfaction-for a full-bodied experience that really pays off. It's the perfect business model to give your company a taste of success.
Principle 1: Make it Your Own! Principle 2: Everything Matters Principle 3: Surprise and Delight Principle 4: Embrace Resistance Principle 5: Leave Your Mark Reviews “Practical, proven ideas and strategies that you can apply immediately to build a more successful business.” —Brian Tracy, bestselling author of Million Dollar Habits
About the Author Joseph A. Michelli, Ph.D., is the founder of Lessons for Success, a training, consulting, and keynote presentation company. He also hosts an award-winning daily radio show on KVOR-AM in Colorado, and speaks to various organizations throughout the world. Find Items On Similar Subjects  It's Not About the Coffee: Leadership Principles from a Life at Starbucks L.L. Bean: The Making of an American Icon by Leon Gorman The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
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