The Transparency Edge: How Credibility Can Make or Break You in Business by Barbara Pagano and Elizabeth Pagano

The Transparency Edge: How Credibility Can Make or Break You in Business
Barbara Pagano and Elizabeth Pagano

Format: Hardcover, 224pp.
ISBN: 9780071422543
Publisher: McGraw-Hill Trade
Pub. Date: October 2003

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Description and Reviews
From The Publisher:

Today's leading organizations have seized on the concept of transparency as the key to gaining the confidence of investors, employees, and customers--and gaining profits. In The Transparency Edge, leadership expert Barbara Pagano demonstrates that transparency is more than an excellent policy--it is a powerful management skill that managers can learn and use to make themselves and their organizations more competitive.

Presenting the nine behaviors that every successful leader uses to gain a transparency edge, Pagano shows readers how to use these techniques to build loyalty, gain trust, and establish an impeccable reputation for integrity. She also shows how this nothingto- hide approach enables organizations and their leaders to:

Make decisions more efficiently and execute them more effectively
Speed up operations
Identify problems sooner and solve them faster
Build trust and collaboration within the organization
Establish a higher level of credibility

About the Author

Barbara Pagano, Ed.S. is the president of Executive Pathways, a company specializing in leadership and team development. As an adviser and executive consultant to organizations committed to improving workplace performance, she specializes in helping leaders increase the effectiveness of their corporate change and teaming efforts.

Table of Contents

	Foreword by Stephen C. Lundin	xiii
	Acknowledgements	xv
1	Leadership Transparency That Builds Credibility	1
2	Be Overwhelmingly Honest	15
3	Gather Intelligence	37
4	Compose Yourself	59
5	Let Your Guard Down	75
6	Promises Made, Promises Broken	91
7	Deliver Bad News, and Do It Well	113
8	Get Ahead, Say Your Sorry	131
9	Watch Your Mouth	151
10	Don't Hold Your Applause	175
	Eplilouge	197
	Appendix A: Data Analysis	199
	Appendix B: Item Graphs	205
	Index	213

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