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The Fred Factor: Every Person's Guide to Making the Ordinary Extraordinary! Mark Sanborn 
 Format: Paperback, 112pp. ISBN: 9780385513517 Publisher: Currency Pub. Date: April 20, 2004 Average Customer Review:  Hardcover Edition For Bulk Orders Call: 626-441-2024  Description and Reviews From The Publisher: Get Fred! You can learn a lot from a mailman! Let Mark Sanborn, internationally acclaimed author and speaker, introduce you to Fred the postman and his remarkable way of making the ordinary . . . Extraordinary! Everyone makes a difference. The only question at the end of the day is, What kind of difference did you make? Everything is built on relationships. It is the humanness that makes a business great, not the businessness. You must continually create value for others, and it doesn’t have to cost a penny. You can replace money with imagination. The object is to outthink your competition rather than to outspend them. You can reinvent yourself regularly. No matter where you live, what job you hold, or what industry you work in, you wake up every morning with a blank slate and you can make your business and your life anything you choose! Reviews "The Fred Factor" is a powerful, poignant parable of success! It's about going the extra mile and always doing more than is expected. It is revolutionary, yet simple. It is life changing! —Brian Tracy, author of Focal Point Mark Sanborn is a phenomenal speaker and an outstanding storyteller. This work is a superb extension of his wisdom. It'll only take you a few minutes to read but it's guaranteed to give you a lifetime of value. Enjoy the book and share it with everyone in your organization for maximum benefit. —Nido R. Qubein, author Starway to Success Goodness is in shorter supply than is necessary. The Fred Factor is a book about how all of us can add to the goodness in the world through simple daily acts that touchthe lives of others. This is good for you and also good for your business. People are starving for genuine human attention. Become a Fred, eliminate the sgortage, and have a great time doing so. —Jim Cathcart, author The Acorn Principle The Fred Factor is a perfect one-hour read. You cannot finish it without feeling compelled go the extra mile for others and just plain be a better person. —Jimmy Calano, founder and former CEO, CareerTrack The Fred Factor is living proof that good news and good people can and do make a difference. —Terry Paulson, PhD
 Reader's Index Send us your favorite quotes or passages from this book. • "Convert your job into one you love, not by doing a different job, but by doing the one you have differently! The person doing the work determines the difference between the mundane and the magnificent." Pg. 29 • Reader from Spokane, WA About the Author Mark Sanborn is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Sanborn is an international bestselling author and noted expert on leadership, team building, customer service and change. His clients include Costco, FedEx, Harley-Davidson, ESPN, and other well-known brand-name organizations. He is an accomplished speaker and leader and former president of the National Speakers Association. Table of Contents
Find Items On Similar Subjects  All Items by Mark Sanborn The Fred Factor • Hardcover Upgrade! Proven Strategies for Dramatically Increasing Personal and Professional Success You Don't Need a Title To Be a Leader The Encore Effect: How to Achieve Remarkable Performance in Anything You Do
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