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The Art of Waking People Up: Cultivating Awareness and Authenticity at Work Kenneth Cloke and Joan Goldsmith 
 Format: Hardcover, 320pp. ISBN: 9780787963804 Publisher: Jossey-Bass Pub. Date: January 2003 Average Customer Review:  
For Bulk Orders Call: 626-441-2024  Description and Reviews From The Publisher: In The Art of Waking People Up authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations—from Fortune 500 companies to government agencies, schools, and nonprofits—to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning. They show how organizations can develop the systems, processes, techniques, and relationships that affirm, rather than undermine, the intelligence and humanity of their employees. This important resource is filled with the necessary tools, interventions, and strategies managers can use to encourage their employees to speak, hear, absorb, and use the information they need to improve the way they work. The overwhelming challenges created by today's new work requirements—endless technological innovation and increasingly complex organizational issues—cry out for feedback, mentoring, and coaching processes that promote self-reflection, self-corrections, and improved performance. In The Art of Waking People Up authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations—from Fortune 500 companies to government agencies, schools, and nonprofits—to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning. They show how organizations can develop the systems, processes, techniques, and relationships that affirm, rather than undermine, the intelligence and humanity of their employees. This important resource is filled with the necessary tools, interventions, and strategies managers can use to encourage their employees to speak, hear, absorb, and use the information they need to improve the way they work. Unlike other authors who describe a discreet mentoring process or coaching technique, Cloke and Goldsmith provide managers with a new paradigm for workplace feedback and ways of giving and receiving information that maximizes personal and organizational change. The Art of Waking People Up includes information on how to
In addition, this book contains value-added tools, interventions, and solid strategies that will go a long way toward "waking up" people up in any organization. About the Authors Kenneth Cloke (Santa Monica, CA) is Director of the Center for Dispute Resolution and a mediator, arbitrator, consultant, and trainer specializing in resolving complex multiparty conflicts and in designing conflict resolution systems for organizations. Joan Goldsmith (Santa Monica, CA) has been an organizational consultant and educator for thirty years, specializing in leadership development, organizational change, conflict resolution, and team building. They are the authors of The End of Management. Table of Contents
Find Items On Similar Subjects  The End of Management Primal Leadership: Realizing the Power of Emotional Intelligence QBQ! The Question Behind the Question The Oz Principle: Getting Results Through Individual and Organizational Accountability
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